Privacy Policy
Last updated: September 2025
Talyx Consulting Pty Ltd (ABN 87 669 389 940) ("Talyx", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For individuals in the European Economic Area (EEA) and the United Kingdom, it also addresses your rights under the General Data Protection Regulation (GDPR) and UK GDPR.
Information we collect
We collect personal information you provide directly, including when you submit our contact form. This typically includes your name, email address, company name and the contents of your message. We may also collect limited technical information automatically, such as your IP address, browser type and pages visited, where server logs or analytics are in use.
How and why we use your information
We use your personal information to respond to your enquiries and provide our services, to communicate with you about your request, to maintain and improve our website, and to meet our legal and regulatory obligations. We only use it for the purposes for which it was collected, or for related purposes you would reasonably expect.
Where the GDPR applies, we rely on your consent (given when you submit the form) and our legitimate interest in responding to enquiries as the lawful bases for processing.
Disclosure of your information
We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our website and communications — for example, our website hosting provider and the third-party service that processes our contact-form submissions and delivers them to us. These providers are only permitted to use your information to provide their services to us.
Overseas disclosure
We operate internationally and use service providers that may store or process data outside Australia, including in the European Union, the United Kingdom and the United States. Where we transfer personal information overseas, we take reasonable steps to ensure it is handled consistently with this policy and applicable law.
Data security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
Cookies and analytics
Our website may use cookies or similar technologies to support core functionality and, where enabled, to understand how visitors use the site. You can control cookies through your browser settings. If we use analytics tools, they are configured to collect aggregate, non-identifying information wherever possible.
Accessing and correcting your information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. We will respond within a reasonable period and may need to verify your identity before acting on a request.
Your rights under the GDPR
If you are located in the EEA or UK, you may have additional rights, including to access, rectify, erase, restrict or object to our processing of your personal information, and to data portability. To exercise these rights, contact us using the details below. You also have the right to lodge a complaint with your local supervisory authority.
Complaints
If you believe we have breached the APPs or mishandled your personal information, please contact us first so we can address your concern. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the "last updated" date shown above.
Contact us
For any privacy questions or requests, please reach us through the contact form on our homepage, or write to us at Unit 9A, 151 Herdsman Parade, Wembley WA 6014.